Call recording is one of our free features. You can optionally turn on call recording for incoming calls by enabling it in the Control Panel. Head to Setup > Call Routing, or follow the link here, and open Global Call Settings. Then switch on the toggle next to Enable Inbound Call Recording.
Make sure to press Save Settings.
Recordings are automatically deleted after 30 days, however you can download your call recordings before the 30 days ends if you’d like to keep them.
To download your call recordings, head to Calls, and press the Download Icon in the top right hand of the page.
Choose the Date Range, and the Number that you would like to download the call recordings for, and Toggle on Save call recordings. Then press Export Call Data.
If you have any questions, please contact our Support Team at hello@airlandline.com.