If you divert calls to multiple mobile numbers, by default, all numbers will ring at the same time and the first one to pick up answers the call.
If you’d like the mobile numbers to ring in a specific order, such that it only rings the next mobile number if the previous mobile number doesn’t answer, you can set this up in the Routing Page of the Control Panel by heading to Setup > Call Routing > Open the call route of your choice, or follow the link here.
Here you will see the existing Forward Call module. Press Add Next Module and choose Call Forward.
Press the Pencil icon to edit the Forward Call module, and you can enter the number that you would like to forward to. Here you can also select the Ring time, Calling Tone, and Whisper prompt. Make sure to press Save Forward.
