Last Updated on April 30, 2025
Skype Numbers make it possible for businesses to stay connected.
However, with the recent changes to the platform, you must act quickly to keep your number active.
We’ll guide you through all the steps and help you switch to a more stable VoIP solution, such as Air Landline.
How to Prepare Yourself for the Porting/Transfer Process
Before starting the porting process, taking a few simple steps ahead of time can save you from delays and unnecessary back-and-forth.
Preparing correctly ensures that your Skype number can be moved without complications.
It also helps speed up the verification process, which is essential for a smooth transition to your new VoIP provider.
Here’s what you need to do:
- Confirm your Skype number is still active: You can only port an active number. Log in to your Skype account and check that your number hasn’t expired or been removed.
- Check your login and billing details: Ensure you can access your account and that your billing information matches the number you plan to transfer.
- Gather the required documents: This usually includes a government-issued ID and proof that you own the Skype number.
- Choose a new provider: Selecting a reliable provider like Air Landline ensures the process is supported from start to finish, with minimal effort required.
Why is Skype Shutting Down?
Skype has moved away from its older services, including its business-focused features.
Microsoft, which owns Skype, has invested more heavily in Microsoft Teams with the goal of bringing all its communication tools under one central platform.
As a result, Skype has reduced or removed Skype Numbers features in several regions.
This change means one thing: if the number isn’t moved in time, it could be lost permanently.
It cannot be retrieved once the number expires or the service is entirely discontinued. Porting the number to a service like Air Landline gives you complete control.
But the process is time-sensitive, so acting early is the best way to avoid disruption or losing contact with existing clients.
How to Port Your Number from Skype to Air Landline?
The porting process has been simplified to be less confusing with less back and forth.
The steps are all well defined, and you have a team which handles these transfers on a regular basis to support you through each step.
The following steps will show you what’s required if you’re about to begin the conversion process of porting your Skype number to Air Landline.
Step 1: Sign up for our Free Trial
First, sign up for the free trial on this page. This gives you immediate access to the platform and begins the number porting process without any setup charges.
No payment is required to get started, and you can test out the features while your number is being transferred.
The free trial also includes full support during the transition, so if you need help, the Air Landline team will assist.
You’re not locked into anything when signing up; it’s risk-free and designed to get you up and running quickly.
Step 2: Email us the number you want to transfer
Once you’ve signed up, send us the Skype number you’d like to transfer.
This is essential to verify that the number is eligible for porting and to begin the request with the current provider.
Please make sure the number is in the correct international format. For example, a UK number should be listed as +44, followed by the rest of the number, without any spaces.
This helps us match it correctly and avoid delays.
Step 3: Email us your Skype username
We’ll need your Skype username along with your number to confirm that you’re the account’s rightful owner.
This is a required part of the verification process before proceeding with porting.
You can usually find your Skype username by logging into your Skype account and going to your profile or billing information section.
If you have trouble locating it, let us know — we’ll help you figure it out.
Step 4: Transfer documents
To confirm ownership of the Skype number, we’ll ask for two documents: a government-issued photo ID and a piece of proof showing that the number belongs to you.
Once received, we’ll verify the details quickly so there’s no delay in processing your request.
Step 5: That’s it! We’ll handle the rest for you!
After we receive your documents, we’ll take care of the entire porting process.
There’s nothing else you need to do at this point.
We’ll submit the porting request to Skype and update you by email. Most transfers are completed within one to three working days.
During this time, your number will stay active, and there will be no disruption in service. Our team will reach out with a quick resolution if anything unexpected comes up.
Benefits of Moving Over to Air Landline
There are many practical advantages of switching to Air Landline, most notably for those business users who were previously on Skype Numbers.
Here, the emphasis is to replace the service in a way that will not cause interruptions or any additional costs.
Air Landline is for users who are looking for reliable, reasonable, flexible phone services that are easy to use and do not cause additional or unnecessary stress or delays.
Here’s what you can expect when you move your Skype number to Air Landline:
- Keep your number without disruption: Your number stays active throughout the process, so customers can still reach you.
- Free trial setup: Start without paying anything upfront. It gives you time to test the service first.
- UK-based support team: Quick help from people who understand local requirements when you need it.
- Online dashboard to manage calls: Full control over your number, call settings, and messages in one place.
- No long-term lock-in: Cancel anytime – no contracts or obligations beyond your choice.
- Reliable call quality: Consistent VoIP service, whether you’re working from home or in the office.
- and much much more!
How long will the process take?
The transfer process typically takes 2-4 weeks, but it primarily involves liaising with your old provider through formal processes in the background, so the timeframe depends on how quickly they respond.
How much will it cost to transfer over to Air Landline?
Transferring your Skype number during the free trial period is free.
This includes support and access to all features while the porting is underway.
After the trial ends, you can continue to keep using our services for £9.99 per month (+VAT)
Our pricing is straightforward, with no hidden fees or unexpected charges.
You’ll know exactly what you’re paying for before anything renews.
It’s a simple way to ensure you get value without being locked in.
Will there be any downtime?
The transfer takes place on a single specific agreed date between us and your current provider, and we configure everything before the transfer date, so there’s almost never any downtime at all.
Air Landline handles the technical side to ensure a smooth switch.
You’ll be notified once the number has successfully moved over.
What documents do I need to provide?
To complete the porting request, three items are required:
- A valid photo ID (passport or driving licence)
- Proof of ownership of the Skype number
- Proof of address
All documents can be emailed directly to Air Landline’s support team. There’s no need to send anything by post.
If any documents are unclear or incomplete, the team will help resolve them quickly.
What Makes Air Landline the Leading Skype Alternative?
Air Landline is specifically created to help UK-based businesses easily manage their communication setup.
Air Landline is unlike platforms with limited support or platforms made for personal users, as it provides the kind of features that businesses actually require: better control, faster delivery, nationwide means, and local support that you can count on.
Plus, it’s easy to switch away from Skype to Air Landline. Not only is the process clearly spelled out, but also support is available throughout, especially when dealing with number verification or document submission.
There are alternatives such as Google Voice but they normally have limitations for UK number porting and support in this area.
With Air Landline, you have a streamlined management of your number, with a well-defined call routing to spot, and a solution to ensure everything is running smoothly without disruption.
It’s a service focused on function and consistency, not just features
Frequently Asked Questions
Air Landline provides the steps and support to handle this process securely.
You can begin the porting process and use the platform without any upfront cost.
Once the trial ends, standard plan rates apply, but there are no surprise charges.
If your number is still active, porting it now will help avoid losing access.
Summary – How to port your number from Skype
Here’s a quick recap of what you need to do:
- Sign up for the free trial on the Air Landline website
- Email your Skype number
- Send your Skype username
- Provide a valid ID and proof of the number of ownership
- Wait for confirmation — Air Landline handles the rest
Now is the right time to keep your number active and move to a reliable provider.
Start your free trial and get your transfer underway without any hassle.